We want you to be 100% satisfied with your MILY purchase. You have the right to return and/or exchange items. Also, if we made a mistake or the item arrived defective, we will make things right.
To return or exchange an item please follow the steps below:
Mily Serebrenik
Eptingerstrasse 22
4052 Basel
Switzerland
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue a full refund of the product price within 14 days after receipt of the returned product.
For defective products, the exact same applies. The notification must include a description of the defect.